If you’re buying new telephone service, you may be wanting to know what Vonage reviews are all about. The company was founded in 2001 with its HQ in Edison, New Jersey. They have also widened into Canada since 2004, with offices in Mississauga, Ontario. Although it is not licensed by the Better Business Bureau, Vonage contains closed an overall total of 112 problems through the BBB over the past twelve months and 415 in the last 3 years. Here are some Vonage reviews to learn more.
The Vonage Contact Middle supports omnichannel communication, which means you can connect with your clients in the ways they prefer. Additionally, it can check customer details in Salesforce and forward the call to the appropriate agent. Vonage also integrates effective AI and reporting features that retain call quality high. Additionally , a pre-installed AI allows you to transcribe cell phone calls and even transcribe them. Vonage offers both equally contact center services and pricing, so you can choose which one is best for your business.
Overall, Vonage reviews are usually positive. Vonage employees provide the company a 4. 0 rating out of five, which can be 3% higher than the industry average. The business promises to reply to problems within 48 hours. However , many employees own reported that Vonage’s customer support representatives do not respond to all their complaints. Many Vonage employees have lamented about you can actually culture, in addition to the interview method. They suggest that Vonage increases these aspects https://online-company.net/how-to-remove-password-from-zip-file-without-any-software/ on the company’s program.